How we work

Mensch Made always holds enough stock of most items and can therefore deliver immediately. If an item might be temporarily sold out we will tell you so next to the product by saying 'Out of stock'.
Our forwarder picks up deliveries twice a week; on tuesdays and thursdays. So everything ordered and paid for untill tuesday at 11am will leave our ware house on tuesday. Everything ordered and paid for before thursday 11am will ship on thursday. If you have an urgent order you can always get in touch with us and we will do our very best to ship asap.

Low transport costs
The Netherlands:                                           
3,95 euro, free shipping above 50 euro, average 1 working day

Neighbour countries Belgium and Germany: 
7,95 euro,
free shipping above 50 euro, average 2 working days

Eur 1 Denmark, France, Italy, San Marino,  Luxemburg, Austria, Spain, UK, Zweden:
12,50 euro, average 3 working days

Eur 2 Bulgaria, Estonia, Finland, Hungary, Ireland, Latvia, Czech Republic, Lithuania, Poland, Portugal, Romania, Slovakia, Slovenia:
22,50 euro

Eur 3 Albania, Andorra, Croatia, Cyprus, Gibraltar, Greece, Greenland, Iceland, Macedonia, Malta, Republic of Moldavia, Norway, Switzerland, Turkey, Ukraine:
25,00 euro

Australia and Oceania, Africa, North America, South America, Asia:
30,00 euro

If you have questions about  delivery costs please get in touch via contact@menschmadedesign.com
or by phone Doreen Westphal 0031 62424 0989.

Pick up
You can also pick up your order at Geldropseweg 82 in Eindhoven, please contact us by mail contact@menschmadedesign.com or phone 0031 62424 0989 so your order will be ready for you.             

Safe and easy payment
You can do safe and easy payments with us via our payment provider Buckaroo. If you are ready to make the payment you will therefore be forwarded to the buckaroo site where you can choose to pay via bank transfer, Mastercard, Visacard or PayPal. If you choose bank transfer you will receive the payment information with you order confirmation.
As soon as we received your payment your order will ship. If you have any questions, please don't hesitate to contact us via
contact@menschmadedesign.com or by phone Doreen Westphal 0031 62424 0989.              

Prices
All prices are inclusive 21% tax and exclusive delivery costs.                

Returns - no problem
If you like to return your order this is no problem within 14 days after the purchase. Just follow the steps underneath or else we can not proceed with the request.                
1.  Send an email to contact@menschmadesign.com and inform us about the return, please also provide your bank details.          
2. Pack the goods safely in their original packaging. We are not responsible for damages during transport, consider to send expensive products with an insured service. Send to Mensch Made,   Geldropseweg 82, 5611SK Eindhoven          
3. After we have received the returned goods in good order we will transfer your payment exclusive the transport costs within 4 working days. 
If you have any questions, please don't hesitate to contact us via
contact@menschmadedesign.com or by phone  0031 62424 0989.      
         
Complaints or opinions
If you have a complaint please
send an email to contact@menschmadedesign.com

We will react as soon as possible and strive to solve any reasonable complaint quickly and to your satisfaction. We are always looking for ways to improve our service so your suggestions are very welcome.